Quality Management

Quality Management / Kaizen


The foundation of quality management based on continuous improvement = KAIZEN

KAIZEN is Japanese and means ‘improvement’, a management philosophy in quality when it comes to constantly make small improvements to constantly improve competitiveness!

KAIZEN is about evolution and not revolution. Small steps in the right direction rather than major changes that overturns the entire organization every six months.

KAIZEN is an ongoing process that should involve employees at all levels of the organization daily.

One thing is thinking mind – quite another to realize their benefits and anchor KAIZEN in the company’s daily operations and culture. In addition to the general barriers in the form of resistance to change KAIZEN is about people and corporate culture, and the result of continuous improvement leading to changes work procedures and processes. To fulfill the value of KAIZEN it is recommended to combine continuous improvement with LEAN.

Good KAIZEN leads to ongoing changes in employee tasks and processes and to maintain the momentum of the LEAN process and to avoid the new processes only leads to more errors, it is imperative that these be supported quickly and effectively with such a high degree of automation, self-service and decentralization as possible, which is rarely feasible in traditional standard systems.

When it manages to get everyone in the organization to think in small improvements every day, the value of the quality system/management tool is really understood! That is why it is important to involve all employees and especially during audits listen to their proposals concerning improvements, which will help to anchor the quality mindset by everyone and may give an indication that the management philosophy are understood and recognized.


The benefits of certification?

Management systems should be certified as proof that the company complies with applicable international standards and thus has committed itself to continuously monitor the effectiveness of the system, focusing on improvements and maximizing customer value.

Still, the certification itself is not decisive; it is rather the system of governance that underlies approval. Being use as intended as an effective management tool, it will contribute to improved competitiveness and future business development.

Whether the company is committed to focusing on quality, environmental management, IT security or risk management certification is a testament to the management system is found ‘in compliance’ with predefined requirements in accordance with applicable international standards.

The value by getting management system certification are measured against the corporate image, customer and employee satisfaction. Well-documented workflows create transparency and facilitates intention optimization of business processes. Survey and analysis of registrations being made are important metrics that illustrates the company’s mode and through effective use helps maximizing value and improving earnings.

Another advantage by certification is, that it is essential for many customers as being selected, because an ISO certificate is a evidence of how the company manage their business processes. It is also proof that the company has committed itself to focus on continuous improvement of efficiency. Transparency of procedures and high degree of employee involvement minimizes the risk of the occurrence of variations and adverse events. Continuous monitoring of the effectiveness of the system identified through audits for the use in management’s evaluation of the system’s efficiency.

A solid platform is created for the purpose of monitoring and subsequent optimization of production / service and business processes. Support the company’s objectives and help to keep the focus on customer satisfaction and continuous improvements.
Certification according to DS / EN ISO 9001 and other international standards, often proved to be an advantage over being chosen as a supplier and could therefore improve competitiveness.

Transparency in all workflows and processes help enhance employee motivation and contributes in increasing skills and savings in material and human resources, aligned with the marketing activities can be limited.
Despite the fact that many still find a certification difficult, it is a fact that a successful certification leads to greater freedom to concentrate on developing and thinking creative thoughts.